Off-campus access is available for the majority of our online resources and databases 24/7 to current University students, faculty, and staff. When prompted, enter your ULID and password to access a database. For help with ULIDs and passwords, students, faculty, and staff should contact the University IT Service Desk.
Off-campus access problems?
If you are unable to access a database from off-campus, contact the Reference Desk at (337) 482-6030, email email@example.com, or use the Got Questions? Ask Us! box to chat with a library staff member.
Many times, a reset of your password will correct the problem. To reset your password, go to ULink and use the "I forgot my password" link.
In addition, you may try the following steps:
- Make sure cookies are enabled.
- Clear cookies & cache.
- Try opening a new window.
- Try another browser.
- Try rebooting your computer.
- Try another computer, if possible.
If multiple databases from different providers, for example, JSTOR and Academic Search Complete, are unavailable from off-campus and it is after Library Hours, the University IT Service Desk may be able to help you. Contact them at (337) 482-HELP (4357) or firstname.lastname@example.org.