Off-campus access is available for the majority of our online resources and databases 24/7 to current University students, faculty, and staff. When prompted, enter your ULID and password to access a database. For help with ULIDs and passwords, students, faculty, and staff should contact the University IT Service Desk.
Off-campus access problems?
If you are unable to access a database from off-campus, contact the Reference Desk at (337) 482-6030, email firstname.lastname@example.org, or use the Got Questions? Ask Us! box to chat with a library staff member.
Many times, a reset of your password will correct the problem. To reset your password, click here and use the "I forgot my password" link.
In addition, you may try the following steps:
- Make sure cookies are enabled.
- Clear cookies & cache.
- Try opening a new window.
- Try another browser.
- Try rebooting your computer.
- Try another computer, if possible.
If multiple databases from different providers, for example, JSTOR and Academic Search Complete, are unavailable from off-campus and it is after Library Hours, the University IT Service Desk may be able to help you. Contact them at (337) 482-HELP (4357) or email@example.com.