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Public Services

The Public Services Department is one of two academic units in the University Libraries; the other is Technical Services.

Public Services encompasses the following areas:

Each of these areas supports the research and educational needs of the University of Louisiana at Lafayette community by providing access to library materials and spaces as well as instruction for utilizing materials and resources to the fullest extent and engaging library users through the services provided by the faculty and staff of Dupré Library.

Circulation Services

Circulation Services provides friendly and courteous service to the University of Louisiana at Lafayette community and the general public in lending library materials.

Staff members are responsible for managing library study spaces, answering directional questions, and stack maintenance.

View Circulation Services for more information.

Distance Learning

Distance learning students and instructors are entitled to library services and resources equivalent to those offered on campus.

Distance Students

Services for Distance Students include research assistance, access to the library's electronic resources, delivery of materials not available in full-text online, and borrowing resources from other libraries through Interlibrary Loan and the LOUIS Reciprocal Borrowing Card.

Distance Instructors

Services for Distance Instructors include research assistance and class library instruction, support in adding library resources to an online course, an embedded librarian, and requesting subject or course-specific research guides.

View Distance Learning Services, Research Guide for Distance Learners, and Research Guide for Distance Instructors for more information.

Instructional Services

The Instructional Services Department is dedicated to the design, delivery, and continual improvement of library instruction to ensure students and faculty can effectively use library resources to achieve their research goals.

Instructional formats include general and specialized library instruction sessions, individual research consultations for students and faculty, embedded information resources for faculty, self-paced instruction modules, and English 305, a one-credit hour course covering basic and advanced library research techniques.

View Instructional Services for more information or to schedule an instructional session, individual research consultation, or library tour.

Interlibrary Loan

The Interlibrary Loan Department supports the research and educational needs of the University of Louisiana at Lafayette community by providing access to materials not held in the library’s collections. The department conducts all transactions in accordance with the Louisiana Interlibrary Loan Code, the National Interlibrary Loan Code, ALA Interlibrary Loan Code, and U.S. Copyright regulations.

View Interlibrary Loan Services or Interlibrary Loan Borrowing Policy & Procedures for more information.

Reference & Research Services

Reference & Research Services provides research assistance and instruction in support of the University's academic and research programs. Staff can advise about research options in person at the Reference Desk, by phone, and via email, text, chat, and Zoom.

View Reference & Research Services for more information.

User Engagement

The goal of user engagement at Dupré Library is to form collaborative relationships within the University community and to design and promote a variety of events and activities that are relevant, interesting, and meaningful to audiences of different ages, backgrounds, and educational levels. Inspiring returning and attracting new users to the library is done through the coordination of outreach efforts, social media, and publicity. The library adds new events frequently.

View User Engagement Services for more information.

Contact

Heather Plaisance | Associate Professor and Assistant Dean for Public Services
(337) 482-1172 | heather.plaisance@louisiana.edu