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Public Services

The Public Services Department is one of two academic units in the University Libraries; the other is Technical Services.

Public Services encompasses the following areas:

Each of these areas supports the research and educational needs of the University of Louisiana at Lafayette community by providing access to library materials and spaces as well as instruction for utilizing materials and resources to the fullest extent and engaging library users through the services provided by the faculty and staff of Dupré Library.

Circulation Services

Circulation Services provides friendly and courteous service to the University of Louisiana at Lafayette community and the general public in lending library materials.

Staff members are responsible for answering directional questions, stack maintenance, and maintaining the copy machines, scanning stations, and the group study rooms and individual study carrels.

View Circulation Services for more information.

Distance Learning

Distance learning students and instructors are entitled to library services and resources equivalent to those offered on campus.

Services for Distance Students include reference and research assistance, access to all library online holdings, article and book delivery of materials not available in full-text online, borrowing resources from other Louisiana Institutions via LOUIS Reciprocal Borrowing Card, and borrowing journal articles from other libraries through Interlibrary Loan.

Services for Distance Instructors include reference assistance and library instruction, embedding a librarian into a Moodle course, adding library resources to a Moodle course, and requesting a subject or course-specific research guide.

View Distance Learning Services, Research Guide for Distance Learners, and Research Guide for Distance Instructors for more information on the many ways Dupré Library supports the University of Louisiana at Lafayette’s distance learning community.

Instructional Services

The Instructional Services Department dedicates to the design, delivery, testing, and continual improvement of library instruction to ensure students and faculty are aware of and can effectively use information resources to achieve their research goals. Effective bibliographic and information literacy instruction reflects the University’s primary purposes of teaching, learning, scholarship, research, and public service.

A variety of instructional formats are available including general and specialized library instruction sessions, individual research consultations for students and faculty, embedded information resources for faculty, self-paced instruction modules, and English 305, a one-credit-hour course covering basic and advance library research techniques.

View Instructional Services for more information or to schedule an instructional session, individual research consultation, or library tour.

Interlibrary Loan

The Interlibrary Loan Department supports the research and educational needs of the University of Louisiana at Lafayette community by providing access to materials not held in the library’s collections. The department conducts all transactions in accordance with the Louisiana Interlibrary Loan Code, the National Interlibrary Loan Code, ALA Interlibrary Loan Code, and U.S. Copyright regulations.

View Interlibrary Loan Services or Interlibrary Loan Borrowing Policy & Procedures for more information.

Reference & Research Services

The Reference & Research Services Department is here to help users use the library’s print and online resources to find the information needed. Librarians can advise about research options in person at the Reference Desk, by phone, and via email, text, chat, and Zoom.

View Reference & Research Services for more information.

User Engagement

The goal of user engagement at Dupré Library is to form collaborative relationships within the University community and to design and promote a variety of events and activities that are relevant, interesting and meaningful to audiences of different ages, backgrounds, and educational levels. Inspiring returning and attracting new users to the library is done through the coordination of outreach efforts, social media, and publicity. The library adds new events frequently.

View User Engagement Services for more information.


Heather Plaisance | Associate Professor, Head of Reference & Research Services, and Interim Assistant Dean for Public Services
(337) 482-1172 |