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STEP Lab in Dupré Library

The purpose of the STEP Lab is to provide Internet access and common application software as well as printing services to support the instruction and research needs of students. The lab includes computers, software, printers, and staff, allowing for the utilization of an environment of current technological standards.

STEP Lab computers are on the 1st and 2nd floors.

Find other STEP Labs on campus

Users of the STEP Lab must abide by the University Computer & Network Policy (PDF). Edith Garland Dupré Library is not responsible for the content of materials accessed on the Internet.

STEP Lab in Dupre Library

The Office of STEP Support (OSS) manages the lab and its resources. The OSS handles the acquisition of new equipment, software, and services at its discretion.

The Student Technology Enhancement Program (STEP) is a student-centric program that provides and maintains technology on campus to ensure our students have the resources they need to be successful. The Office of STEP Support (OSS) strives to produce the most innovative and proficient ways of using technology to increase a student’s educational experience.


All STEP Lab services shut down 15 minutes before Dupré Library closes. Announcements occur before closing. View Library Hours.

Official STEP Lab Policies from the Office of STEP Support (OSS)

In order to keep our labs up to par and to maintain their most efficient usage, the following policies have been put in place:

  • No chewing tobacco
  • Please do not disconnect peripherals
  • Must be properly logged on with a UCS account
  • Must properly log off system before leaving lab
  • Must have current UL Lafayette ID to pick up printouts
  • Printouts kept 2 days
  • No account sharing
  • Keep voices down, use headphones.
  • No offensive or pornographic materials viewed or printed
  • Dispose of unwanted paper in recycle bin
  • No use or installation of unapproved software on computer systems
  • Do not change system configurations
  • No destruction of property
  • Keep work area neat and clean, free of trash and excess printouts
  • Push chairs in when finished

Computer Information from the Office of STEP Support (OSS)


  • 150 Dell Computers
  • 4 express computers with a ten-minute time limit
  • 2 computers for the physically disabled
  • The computers have sound cards but no speakers
  • 6 HP LaserJet 9050s Printers


  • Microsoft Word 2013
  • Adobe Acrobat
  • Adobe Reader
  • PDF Creator
  • Firefox
  • Internet Explorer
  • SPSS
  • Java 7
  • Microsoft Visual Studio 2005 and 2010
  • Microsoft Visual C++ 2008
  • Putty
  • Mathlab
  • Sophos


The lab computers are on the University's WIN domain, which provides login and application services for Windows computers across campus. Users must log in to the system using their ULID and password. Users must log off the system before leaving the labs. For assistance accessing U.S. Government Information, inquire at the Reference Desk.

The computers access the Common Login Environment and have all the programs that are available over the CLE. Any files saved to the 'My Documents' folder will be accessible when you log in to any STEP Lab computer.

After ten minutes of inactivity, the system will log off the user. Remember to save your files often.

If you need to activate your ULID and password, go to the University IT Service Desk or visit Stephens Hall, Room 201. If you are unable to log in to a STEP Lab computer using your password, you can find password help or contact the University IT Service Desk for help if necessary.


University students have printing capabilities on any lab computer. PaperCut is a print management system that is designed to reduce costs associated with excessive printing. Every student is given an account credit of $25.00 per semester. At a cost of 10 cents per page, this gives each user the ability to print 250 pages.

If you need to print more than your 250 pages a semester, you will need to transfer money to your PaperCut account. The only accepted form of payment is Cajun Cash. You can access your PaperCut account by clicking on the "Details" link on the PaperCut window on your desktop in the Lab. You can also log in to your PaperCut Account. This website shows summary, activity, and environmental impact of saving paper and toner. You will be able to apply additional credits to your account immediately.

Find more information on printing and PaperCut at the University IT Service Desk.

Student Employment in the STEP Lab

STEP employs students to work in the Print Service Areas located in labs across campus. The Office of STEP Support (OSS) employs student interns to work and learn in a collaborative environment. OSS interns include undergraduate and graduate students in a variety of fields.

Positions to work for STEP or OSS will be posted to Career Services when available.


For help using the STEP Lab computers, ask the STEP Lab staff on duty.

Direct all questions or comments to the Office of STEP Support (OSS) at (337) 482-6420 or

The Office of STEP Support (OSS) may make changes to this policy at its discretion.

[ Last Revised on May 2, 2022 ]